About Us

IT Services

Our core values are at the heart of everything we do

Here at Probiti, we’re all about providing you with the IT services and solutions you need to help your business run smoothly on a day-to-day basis. We’re equally as focused on helping your business grow and evolve over the long term. Whether we’re introducing you to the newest tools, upgrading your systems, or enhancing your cybersecurity, Probiti is committed to providing you with an experience that hopefully surpasses your previous IT provider.

But it’s about more than just the tech – it’s about empowering your team as well. We’re here to provide comprehensive and tailored staff training, covering anything you need us to.

By improving and expanding their skills, we can help them to truly excel in their roles in a way that not only allows them to progress in their roles, but perform them even better with our support. Discover what we can do for you and your business.

How Do I Benefit From IT Support?

This may well be a question going through your mind, and it’s a fair one too. So we’ll explain just what we do.

When you call on the services of Probiti, one of our IT Support Specialists will come to your business to establish the security and smooth operation of your IT infrastructure. We pride ourselves on integrating seamlessly with your team – consider us more as an extension of your organisation than an external service provider. Our key aim is to build a detailed understanding of your business operations, challenges and objectives. In doing so, we’re better equipped to identify and put in place the most suitable technologies and solutions that meet the specific needs of your business.

And should you encounter an IT hiccup or emergency? Don’t worry – we’ve got your back and are just a call or email away. From sorting out unexpected technical glitches to liaising with other tech providers, we’re all hands on deck. But in addition to putting out metaphorical IT fires, we’re also here to help you grow and evolve your business.

If you’re considering:

Moving to the cloud
Getting started with Microsoft 365
Exploring how Microsoft Team and SharePoint can help you boost your productivity

There’s no better time than now to contact Probiti. We’ll walk you through the options, determine the most appropriate solutions for you and make sure you enjoy a smooth and stress-free transition. We’re here to make sure tech is a help, not a headache, at the right time and in the right way for your business.

Project Management

From the initial idea to the installation and implementation, Probiti works with teams of all sizes to deliver comprehensive IT Project Management solutions. These can include:

IT installations
Phone system and VoIP setup
Software implementation
Office fit-outs
Relocations

We undertake all Project Management services with due consideration to company security, remote access, in-office and hybrid working models. Our careful planning and execution ensure that our post-deployment support keeps your IT infrastructure strong and efficient.

Probiti offers continuous monitoring, consistent updates and proactive maintenance to minimise downtime and maximise system performance. Our commitment extends to the provision of customised staff training programs for your team. These programs empower your staff with the required skills and know-how that enable them to use the new technology effectively. This all-encompassing approach ensures seamless change during IT projects as well as lasting success and versatility in the ever-evolving digital space.

By prioritising your business’ operational needs and security, we can deliver a technology environment that supports your business goals, boosts productivity and encourages innovation.

Managed Backup and Cyber Security

Probiti offers total data backup solutions and business continuity planning services. These ensure that teams can work together, free of disruptions, with cloud-based solutions. We’ll safeguard your IT infrastructure from internal and external dangers with a range of tools and applications including:

Anti-virus
Anti-malware
Firewalls
Content filtering solutions

In addition to our cloud-based platform cybersecurity measures, Probiti takes an all-encompassing and multi-faceted approach to data protection and business continuity. As well as the aforementioned IT infrastructure safeguards, we incorporate powerful threat detection and response mechanisms. These systems constantly analyse data traffic and user behaviour, without interruption, to identify irregularities that might indicate a breach. It enables us to help you take fast action to reduce significant threats to your operations.

Probiti’s cloud-based backup solutions are built tough and designed for resilience. It means that your data is both securely stored and easily recoverable should an incident occur. These solutions include regular, encrypted backups as well as the ability to quickly restore your operations with little disruption.

We also highlight the immense value of our cybersecurity efforts in building a workforce that is both proactive and educated. Probiti provides comprehensive training programs that are tailored to the unique needs of your team. We focus on best security and risk management practices for a cloud-based environment. This integrated approach empowers every layer of your organisation with the ability to contribute to a secure, efficient, and uninterrupted workflow. It protects your operations against the ever-changing landscape of cyber threats.

CRM Implementation

Take your valued customer relationships to new levels with our Customer Relationship Management (CRM) solutions that strike the perfect balance between state-of-the-art and user-friendly.

In today’s highly competitive marketplace, it’s more than a mere advantage to be able to understand and manage your current and future customer interactions. It’s a necessity. Our CRM platforms provide an extensive range of tools that can help you:

Streamline your sales processes
Enhance customer service
Deliver insightful analytics

Better yet? They’re all in one centralised location.

Imagine having the ability to track customer interactions, sales leads and marketing campaigns with high-level precision and simplicity. It can only help you to build personalised customer experiences that foster business loyalty and drive growth. Well, you don’t have to imagine for much longer. With Probiti’s CRM solutions, you’re doing more than just organising data. You’re effectively unlocking a strategic asset that stimulates leads, increases sales and nurtures long-term relationships.

Choosing Probiti for your business’ CRM solutions means you’re choosing a partner who is as dedicated to enhancing your customer connections as you are. We customise our systems to fit effortlessly into the framework of your company, integrating seamlessly with your established operations. Our systems are designed to scale, allowing for future expansion. Experience the many benefits of instant insights into customer behaviour, efficient communication channels and automated tasks, all of which allow your team to focus on growing valuable customer bonds. By working with Probiti, you secure a CRM solution that is intuitive, reliable and strategically poised to drive your business into the future. We can’t wait to help you transform your customer management approach into a dynamic force for success!

Our partnership with the desk further expands our commitment to taking your business capabilities to the next level. It’s a partnership that unlocks the door to Zoho’s vast range of productivity tools; one that provides customisable and scalable solutions that improve operational efficiency and customer engagement. With our help in putting Zoho’s versatile applications into place, your business can truly take advantage of the full power of these tools. It means you can stay ahead of the pack in a competitive market. The Probiti/the desk collaboration highlights our strong commitment to empowering our clients with the most cutting-edge tech solutions, fostering innovation and driving growth in an ever-evolving landscape.

Infrastructure Development

Probiti’s network expertise arms our clients with an all-encompassing array of services. These include:

PC and Mac workstations
Network infrastructure design and build
Cloud Solutions

Our specialists work closely with you from the initial concept through to creation and implementation. As your business and IT needs continue to grow and evolve, we can stay with you as your trusted support service.

The Probiti team provides advanced network solutions with a strong focus on creating secure, efficient and scalable infrastructures customised to meet the unique needs of your business. Included in this is a thorough assessment of your existing setup, as well as your future needs. This leads to the implementation of a network that allows for seamless communication and transfer of data.

Cloud service integration is fundamental to our strategy. It enhances the flexibility and disaster recovery capabilities of your network while guaranteeing secure and universal access to data for authorised users. We also place a strong focus on delivering powerful cybersecurity measures, championing state-of-the-art solutions like next-gen firewalls, intrusion detection systems and advanced endpoint security that give your network essential threat protection.

Looking for a game-changing solution to take your communication systems to new heights? Probiti’s Voice over Internet Protocol (VoIP) solutions can integrate with your network to deliver cost-effective telephony services that are laden with features. VoIP truly modernises your communication channels, providing functionalities that support contemporary dynamic work environments.

Probiti’s commitment goes well beyond simple deployment. We offer ongoing support and maintenance that optimises your network. We demonstrate this by providing:

Regular performance checks
Updates
Security enhancements

You can count on us to keep your infrastructure tough and resilient in the face of evolving challenges and opportunities.

If there’s one thing we believe in, it’s the importance of empowering and educating your team to effectively use and manage your network. Probiti provides tailored training sessions that cover everything from network management to security practices and cloud utilisation. We’ll equip your staff with the ability to contribute to the security and efficiency of your network. When you choose Probiti’s network services, you’re doing more than merely establishing an IT infrastructure. You’re investing in a strategic asset that can grow alongside your business. And you do it with the full backing of a dedicated and supportive team of specialists who share your commitment to long term business growth and success.

VoIP

Thought you knew all that your business communication technology was capable of? Think again. Experience its full potential with Probiti’s cutting-edge Voice over Internet Protocol (VoIP) solutions. VoIP transforms the way your team connects and collaborates, enabling you to break free from the known restrictions of traditional phone systems.

With VoIP technology, you can harness the power of the internet to deliver crystal-clear voice calls and conduct video conferencing, plus a wealth of added features, all at a fraction of the cost. You won’t have to simply imagine the convenience of voicemail-to-email, the efficiency of call forwarding or the innovation of virtual meeting rooms. You can actually experience them and propel your business into a new era of connectivity. With Probiti’s VoIP services, you’re investing in a communication solution that scales with your business, boosts productivity, and dramatically reduces your communication expenses.

Choose Probiti for all your VoIP requirements and discover a service that positions reliability and positive user experience at the forefront. Our custom VoIP solutions are designed to integrate seamlessly into your existing workflow. They’re supported by the highest standards of security that keep your business communications confidential. Whether you’re an emerging business looking to streamline its communications, or a large organisation that wants to improve its connectivity, our tailored VoIP packages provide the flexibility and performance you need. Collaborate with Probiti and you’ll have access to our dedicated support team who will ensure your communication infrastructure runs smoothly 24/7. Let us help you turn your communication challenges into genuine growth opportunities with VoIP solutions that are as ambitious as your business.

Probiti’s valued partnership with eConnection introduces powerful VoIP solutions from 3CX. These solutions transform business communications with scalable features like video conferencing and live chat. This flexible, easily integrated platform is compatible with any sized business and facilitates collaboration and efficiency. With complete support available for setup and maintenance, we’re empowering businesses with the capability to revolutionise their communication strategies and embrace new connectivity possibilities. And there’s no better time than now to discover the difference for yourself.

DNS Filter

Filtering website content at the DNS level gives you the ability to preemptively stop threats and block access to inappropriate websites before they reach traditional firewalls. Blocking content at the DNS layer dramatically reduces the number of threats that can breach your defences, and makes access to inappropriate websites harder to get around. When a DNS request gets stopped, it blocks the end user from ever seeing the targeted website and puts an end to any possible harm that the site may cause. A proactive DNS filter approach strengthens your security measures by addressing threats at the earliest possible stage.

Website and Application Hosting

Joining forces with eConnection means that Probiti is able to deliver custom website and web application hosting solutions for your business. These solutions stand out for their reliability, performance and security. Whether you’re launching a new digital platform, or simply improving your existing one, the Probiti and eConnection partnership provides us with the necessary resources and expertise to develop a hosting environment that perfectly accommodates the needs of your business.

By combining eConnection‘s powerful infrastructure and our intimate knowledge of digital ecosystems, Probiti can offer scalable hosting solutions that grow along with your business. This enables us to allow for spikes in traffic and data demand while also making sure your online presence remains smooth and responsive. In the end, it all comes down to delivering the best possible experience for your own clients and customers.

In addition, working with eConnection means that we can protect your digital project against current and emerging security threats as well as optimise your platform for maximum performance. From dedicated servers to cloud-based solutions, Probiti works thoroughly to build a hosting service that truly supports the strategic objectives of your business. Trust us to make sure your website or app is accessible and also a powerful tool in your business’ proverbial bag of tricks.

Staff Training

A critical factor in the overall productivity of your business is the effectiveness with which your employees can use essential software applications. Of course, committing the necessary time and resources to third-party training courses isn’t always feasible for businesses. Thankfully, that’s where Probiti comes to the party.

Providing comprehensive software and hardware training is fundamental to Probiti’s IT support services. From navigating the basics of the Microsoft Office suite of programs to setting up your smartphone – and much, much more – we’ve got your back. Our experienced training facilitators can access your devices remotely to guide your team through the required steps to make sure they’re using their tools with maximum efficiency and ease.

Reliance

Probiti’s clients count on us to choose and implement technologies that are reliable, secure and user-friendly. Small to medium-sized businesses that require fast access to qualified tech support and that value uninterrupted IT infrastructure trust in Probiti and that trust does not go unnoticed.

Our longstanding aim is to help our clients make smart tech solution choices that benefit their business so their IT systems – whether cloud-based or on-site – run smoothly without a hitch. Discover how our IT Consulting services can protect your investment, address business challenges and keep you focused on innovating and growing your business.